Price Match & Price Assurance Policy

Roughing It In Style Pricing Policy

Our commitment to delivering unparalleled value is at the heart of everything we do at Roughing It In Style. With our Price Match Policy and Price Assurance, we ensure that our customers receive the best possible prices, balancing fair competition with our unique quality and service.

Price Match Policy:

We offer a price match if you find an identical item at a lower price from another reputable retailer within 14 days of your purchase. This ensures that you always receive the best value when you choose Roughing It In Style.

  • Eligibility and Conditions: The price match applies to exact product matches, including vendor, fabric/finish/leather/material type, model, color, and size, before placing your order or within 14 days post-purchase.
  • Comparable Shipping: The comparison includes the total cost of the item plus shipping and handling fees for the exact shipping type. We do not match prices that result in free shipping upgrades.
  • Retailer Requirements: The competing retailer must meet our criteria for reputability, including a verified physical or online presence within the U.S.
  • Exclusions: Auction sites, wholesale, membership, affiliate websites, promotions, clearance, overstock, and mispriced items are excluded.
  • Right to Refuse: Roughing It In Style reserves the right to refuse a price match for any reason at our discretion, ensuring our ability to offer both competitive pricing and exceptional quality.

Price Assurance:

If an item you've purchased from us goes on sale within 14 days, we'll refund the difference, ensuring our commitment to value extends even after your purchase.

  • Exact Match Required: The item must be an exact match to your purchase, including the sale price being verifiable on our website or in-store.
  • Exclusions: Price adjustments are not available for items purchased during clearance or closeout sales.
  • Process: Request a price adjustment by emailing folks@roughingitinstyle.com with your order details.

Price Errors Policy:

We strive for accuracy in all our pricing. In the event of a pricing error, we aim to address the issue promptly and fairly.

  • Notification: Please notify our customer service team immediately upon spotting a pricing error.
  • Rights: We reserve the right to refuse or cancel any orders placed under incorrect pricing, including those already confirmed or charged.
  • Resolution: Affected orders will be offered at the corrected price or cancelled with a full refund to the original payment method.

We appreciate your understanding and cooperation in helping us maintain accurate and fair pricing practices. For questions or further assistance, please contact us at folks@roughingitinstyle.com.